Bigseller now supports sellers to track Shopee, Lazada and TikTok orders in
Orders > Logistics Tracking. Here you can easily check the logistics information for your packages.
Notes
1. Logistics tracking now only supports Shopee, Lazada and TikTok Shop.
2. You can only track the orders in the
Shipped Orders list. Orders that show shipping in Platforms but are in the
Voided Orders list on Bigseller are not able to be tracked.
3. Orders that are not Packed and Shipped on Bigseller may not have a shipping method. You can find these orders under
Others in the
Shipping Methods filter.
4. There may be delays in the logistics information displayed in the [Latest Logistics Information] column (
Shopee pushes every 4 hours, TikTok Shop pushes every 5 hours). If you want to view the latest tracking information, you need to manually click on the tracking number or logistics details button.
Here you can check your package is in which logistic status.
You can click
here to know what each logistics status stands for.
You can directly check the latest tracking info under
Latest Logistics Information(1).
You can click
Tracking No(2) or the
Logistics Details(3) button to check all the logistics information of this parcel. You can also translate the language on this pop-up page.
You can also click the
Order Details(4) button to check the order's detailed information.