By linking Facebook posts and setting order keywords, your customer can quickly place orders and receive order links when commenting on keywords. Significantly improve your Facebook marketing efficiency.
Steps
Step 1: Connect Facebook Pages to BigSeller
Step 2: Create Sales Rule
2.1 Go to
Marketing >
Facebook Post Sales >
Create Sales Rule
2.2 Enter the basic info
After clicking "
Select posts to connect", you will go to page below:
2.3 Enter the merchant SKU info
🔖 The maximum sellable stock can be larger than the available stock. When the quantity of post orders exceeds the maximum sellable stock, no more orders can be placed.
🔖 Keywords: BigSeller will automatically generate an order only when the buyer's comment is the keyword in your posts.
For example: The Keyword for Merchant SKU A is NO1, so when someone comments "NO1" in your post, the system will send an order message of merchant SKU A to him.
2.4 Fill in the optional information > click
save
Reminders for successful orders
- In FB Messenger -- This text will be sent to buyer's FB Messenger along with the order link.
- Auto reply to keyword comments -- When buyer comments a keyword to generate an order, system would auto reply this text to the buyer in post comments.
Reminder for failed orders due to out of stock
- Auto reply to keyword comments -- When your product is out-of-stock, this text would be auto sent to the buyer in post comments.
🔖Shipping Fee Settings
- Fixed Shipping Fee: enter a shipping fee value, No matter how many items the user purchases, the shipping fee is the same.
- First/Additional Product: You can set the shipping fee for the first product and additional products, max shipping fee, free shipping qty.
For example: I set shipping fee MYR5 for the first 1 product, for the additional product, every 2 products need to pay MYR7. The max shipping fee is 50, and free shipping qty is 10.
So:
Purchased Qty |
Shipping Fee |
1 |
5 |
2 |
5+7=12 |
5 |
5+7+7=19 |
10 |
0 |
Step 3: Buyers comment key words
When the buyer
comments a key word on the connected FB post, system would
auto send the order link to him via
Facebook Messenger.
Buyer can complete the info after clicking the
[View Orders], and submit the order.
Tips: Buyer can modify the Merchant SKU quantity and recipient info.
Step 3: Process Orders
You can go to
Orders >
Processing Orders >
Pending Orders to process the orders.
Click here to check the detailed steps:
How to process Facebook orders?
FAQs
Q1: Can I copy sales rules that have already been created?
A1: Yes, you can copy the rules.
Q2: If one merchant SKU has been already added in to Sales Rule A, can we add this merchant SKU in a new sales rule?
A2: If the status of the sales rule is
[effective], then the merchant SKU in this rule
can NOT be added into other sales rule;
If the status of the sales rule is
[ineffective] or
[Expired], the merchant SKU in these rules
can be added into new sales rule.
Q3: How to end the sales rule?
A3: You can set the end time for the rules in ineffective status; or click the [Disable] icon for rules in effective status.
Q4: How many posts can one sales rule connect?
A4: One sales rule can connect up to 50 posts.
Q5: Why is there no entry for "Facebook Post Sales" in my account?
A5: For sub-accounts, please contact the main account to enable the
Facebook Post Management permission.