This article mainly introduces your subscription plan's deduction rules for order quantity.

1. What type/status of the order will deduct the order quantity?
For platform orders/ Facebook orders: Orders synced with stores that are first authorized, or have been deleted and then re-authorized will be deducted from the order quantity if the order creat time is later than the store-authorized time;
Once the order is synced to BigSeller, the order quantity will be deducted.
For manual orders, POS retail orders, messenger orders: Order quantity will be deducted when creating an order.

💡 Tips
1) Order Create Time: The COD order shall be based on the order time; Non-COD orders (Prepaid orders) are subject to paid time;
2) Store authorized time can be found in Setting > Authorization > Store Authorization page;
3) If your store has expired and re-authorized, the orders synced after the re-authorization will continue to deduct the order quantity;
4) A single order will only occupy one order quantity, and syncing the same order will not deduct the order quantity again.

2. The following situations will not occupy the order limit:
1) If the order is synced for the first time with status [Unpaid/ Ignored/ Full_Order_Other/ Canceled] , it will not occupy the order quantity;
2) For split order, only the main order occupies one order quantity, and the split sub-orders do not occupy the order quantity;
3) After the package renewal is successful, orders that exceed the limit or are synced during the package expiration period will not occupy the order quantity

3. Will the deducted order quantity be returned after deleting the store?
If you delete a store from BigSeller, its orders will also be deleted accordingly. But the order quantity already occupied/deducted will not be returned.