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What is BigSeller?


Get Started with a short video👉 BigSeller- Free E-commerce Solution

BigSeller is a free, easy-to-use, and highly automated e-commerce ERP, designed specifically for Southeast Asian sellers. It provides all-in-one e-commerce solutions including product sourcing and migration, product listing, order processing, inventory and purchase management, financial reporting, automation tools, and overselling prevention—helping sellers boost multi-channel sales more efficiently.

Since its official launch in 2019, BigSeller has become a top choice among Southeast Asian sellers. It has also been recognized as a “Shopee Preferred Partner” and an “Officially Recommended ERP by TikTok.
 

1. Core Features


1. Product Management

  • Multi-platform Listing: Source and publish products in bulk across different stores and platforms.
  • Automation Tools: Schedule auto-pinning and auto-relisting for better time zone and promotion handling.
  • Localized Content: Use image editing, watermarks, and translations for local market optimization.

2. Order Management

  • Order Sync: Automatically sync and manage orders from all platforms in one place.
  • Batch Printing: Print shipping labels, pick lists, and summaries with customizable templates.
  • Accurate Fulfillment: Use barcode scanning for fast, error-free shipping and inspection.
  • Logistics Tracking: Track shipping status and fees, manage exceptions in one dashboard.
  • After-sales Handling: Stay on top of returns and refunds to improve customer satisfaction.

3. Inventory Management

  • Real-time Stock Updates: Sync inventory to all platforms, with stock reservations for campaigns to avoid overselling.
  • Warehouse Efficiency: Use wave picking and smart sorting to speed up packing and shipping.
  • Smart Purchasing: Auto-calculate restock needs to reduce out-of-stock issues.

4. Marketing Tools

  • Unified Promotion Management: Manage Shopee and TikTok campaigns in one place.
  • Auto Watermark Removal: Add and auto-remove promotional watermarks with timers.
  • Auto Review Replies: Set rules to automatically respond to customer reviews.

5.  Data & Reports

  • In-depth Analysis: Analyze sales, profits, inventory, and logistics to optimize operations.
  • Financial Integration: Connect with Accurate, SQL Account, or MISA for financial insights.

6. Mobile App

  • Fast Order Handling: Sync and fulfill orders from all platforms directly via the app.
  • Easy Stock Control: Update inventory anytime, with real-time sync to the web.

2. Integrated Platforms

Shopee, Lazada, TikTok Shop, TEMU, Tokopedia, Bukalapak, Blibli, Sendo, TIKI, Shopify, WooCommerce, Zalora, PGMALL, Akulaku, This Shop, LINE SHOPPING, SHOPLINE, 168money.

3. Our Services

1) Professional Customer Support

  • 6 days × 12 hours online customer service

  • Multilingual support: English, Indonesian, Chinese, Vietnamese, Thai

  • Real-time responses to quickly resolve issues during usage

  • Exclusive for paid users: Dedicated account manager for 1-on-1 support

2.) Online/Offline Training & Remote Guidance

  • On-site implementation available based on user needs

  • Regular online/offline seller workshops to enhance user experience

3) Local Service Offices in Southeast Asia

  • Local language operation teams to support overseas users

  • Offices established in: Indonesia, Thailand, Malaysia, Vietnam, and the Philippines

Please contact us if the document can't answer your questions