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🎉Buy BigSeller and Get Duoke Free

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Update Time: 05 Jan 2026 02:08

1. Promotion Time

Event Duration: January 7, 2026 - March 7, 2026 (Chinese Standard Time)
Duoke VIP Redemption Deadline:
March 31, 2026, 11:59 PM


 
💡 Note: Users who have redeemed the Duoke Monthly Card 5 times or more in past campaigns are not eligible for this promotion.

2. Promotion Description

Q1: What is Duoke?
A1: Duoke is a customer service management system for Shopee, Lazada, TikTok Shop, Tokopedia and other platforms
. With Duoke, you can improve your customer service performance by managing customer messages in all your stores on an all-in-one chat platform. Click here to visit Duoke’s website.

Q2: What is the Promotion Rule?

A2: When you purchase BigSeller’s VIP services, you will get free Duoke’s VIP services of the same level.

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For example:

If you buy a one-year BigSeller Basic Plan, you will get a free Duoke VIP1 for one month.
If you buy a half-year BigSeller Pro Plan, you will get a free Duoke VIP2 for one month.


Please follow the steps below:


1. After purchasing the BigSeller’s VIP service, you will get a voucher for Duoke VIP service. Please go to the [Purchase Record] to check your voucher.




2. Click on the voucher and copy the voucher code.



3.Log into Duoke > “My Profile” > “VIP Recharge Card” > Paste the voucher code and exchange

3. Notes

  • 3.1 Users may purchase BigSeller VIP services multiple times; however, refunds are not available once a purchase has been made. Please proceed with caution.
  • 3.2 BigSeller reserves the right to make the final interpretation of this event.
  • 3.3 Any attempts to manipulate or violate event rules through third-party tools will result in disqualification from the event. BigSeller reserves the right to refuse VIP services to users found in violation.
  • 3.4 Once a voucher has been used, the associated account and usage time will be displayed on the voucher.


4. Common Questions

Q1: What if Duoke vouchers run out?
A1: Please email us at support@bigseller.com.

Q2: Can I purchase BigSeller VIP services repeatedly?

A2: Yes, every user can purchase the services multiple times.

Q3: Can I still redeem this if I have already purchased Duoke VIP before?
A3: If you were already a Duoke VIP, you can still redeem this coupon code. However, currently only low-level redemption codes can be converted to high-level VIP.

For example, your current Duoke is VIP1, and the redemption code is VIP3. After redeeming the code, you will first use your VIP3, and then use VIP1 after it expires;
If your current Duoke is VIP3, and the redemption code is VIP1. The system will automatically redeem as a Duoke VIP 3.

Please contact us if the document can't answer your questions