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Help CenterHelp & FAQsLogistic

How to Connect KEX Express to BigSeller?

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You can connect KEX Express with BigSeller to ship muanual, messenger orders as well as orders from marketplace platforms such as Shopee (FBM only), TikTok (FBM only), Lazada (FBM only), Facebook, Shopify, LINE Shopping, WooCommerce, and 168 Money.


Supported Region: Thailand
 

For more information, please visit their official website: https://th.kex-express.com/en/home
 

1. Authorization Steps

 
Step 1: Go to Settings > Authorization Center > Third-Party Logistics Authorization > Select Region (Thailand) > Find KEX Express > Click Connect


 
Step 2: Fill in App ID, KEY, and Tracking No Prefix.

💡 Notes

1. You will need to contact the KEX Account Manager to sign the contract. KEX Express will generate an account and password for the user, including the App ID and key. (Contact Number: 0626044615)
2. Tracking Number Prefix: At offline contract signing, the KEX manager will assign a 6-letter code starting with "BS". Users must enter the last 4 letters as the tracking prefix. Only 4 uppercase letters are allowed.
3. Pickup Method: The pickup method (pickup or drop-off) is set during offline signing and cannot be changed when editing the order.

Step 3: After connected successfully, you can enable the logistics method and complete the address and logistics settings.







 
Now, you can select KEX Express as the shipping method when processing orders.
 

2. Processing orders with KEX Express

Step 1: Go to new orders > Select orders > Click Bulk Actions > Select logistics
 

 
Step 2: Select KEX Express and edit the shipping information.

Step 3: After you have selected the courier and modified logistics information, you can continue to pack the order.



 

Tip: you can also also add shipping rule for 3PL. If there is no shipping method for the new order when it is synced to BigSeller, the system will automatically assign the logistic method to the new order based on the shipping rule you have set.

Please contact us if the document can't answer your questions