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    • The Summary of BigSeller APP Instructions

    • How to Sign up BigSeller account? (BigSeller APP)

    • How to process orders in BigSeller APP (summary)?

    • How to use scan to ship function in BigSeller APP?

    • Connect stores to BigSeller - Shopee (BigSeller APP)

    • Connect stores to BigSeller - Lazada (BigSeller APP)

    • Connect stores to BigSeller - TikTok Shop (BigSeller APP)

    • How to use Scan to Check Order function in app?

    • How to Use Capture Proof (Save Images Only)

    • How to Use “Capture Proof” to Send Image

    • How to Use Inventory Query

    • How to print shipping labels in BigSeller app?

    • How to Pack Orders in BigSeller APP?

    • How to use Quick Stock Count feature on BigSeller APP?

    • How to Scan Returns to Stock-in (before signing) in BigSeller APP ?

    • How to check live sales data on BigSeller APP?

    • How to manually stock out in BigSeller APP (deduct stock)

    • How to manually stock in on BigSeller APP (increase stock)

    • How to enable the inventory alert notification on BigSeller APP?

    • How to scan to ship orders with BigSeller APP in PDA?

    • How to scan to check order with BigSeller APP in PDA?

    • How to on shelf in mobile APP

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How to process orders in BigSeller APP (summary)?

On BigSeller APP, you can receive new order notifications anytime and anywhere, pack orders, print shipping labels, and ship the orders.
 

1. Steps

Step 1: Pack Orders

You can pack orders one by one or in bulk.

Step 2: Print Shipping Label

  • Print one by one
  • Bulk Print

Step 3. Ship

  • Ship Manually
  • Scan to Ship
click Scan to Ship > click Ship Now > scan the shipping label
(Click here to learn more 👉How to use the scan to ship function in BigSeller APP?)


 

2. FAQs

Q1: What if the bulk pack of orders fails?
A1: If orders are packed failed, you can go to [Pack Failed] list to check the detailed reasons and pack again.



Q2: What are the "Logistics-Store"/"Store-Logistics" views that appear when packing orders and printing shipping labels in bulk?
A2: On the bulk pack/print page, you can switch the display for "Store-Logistics" or "Logistics-Store".
If you want to pack/print by store (process orders from store A first, then process store B), select the "Store-Logistics" view;
If you want to pack/print according to logistics (first process orders of logistics A, then process logistics B), select the "Logistics-Store" view.

Q3: Can we check orders with priority delivery on BigSeller APP?
A3: You can see the marks of Lazada's priority delivery and Tokopedia's PLUS orders in the APP order list.



Q4: Can we check the order status on BigSeller APP?
A4: You can click the order to see the details.
For platform orders (excluding Lazada and Zalora), order status is displayed as "Platform Status (BigSeller Status)";
For Lazada and Zalora orders, order status is only displayed as "BigSeller Status", the platform status is displayed below each product;
For manual orders, messenger orders, offline selling orders and Facebook orders, the order status is displayed as "BigSeller Status"

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