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Help & FAQs
- BigSeller Order -- One-click Processing of Multi-platform Orders
- Field Introduction of BigSeller Order Processing Page
- Quickly know about all the attributes of the order details page
- Introduction of BigSeller order status
- Steps for processing orders in BigSeller
- What is Out-of-Stocks Statistics?
- Introduction to Out Of Stock list
- Common errors and solutions for fail to pack the orders
- Introduction to shipping fee manage
- What is unusual order? How to deal with it
- Introduction to Vioded Orders
- How to process orders from Shopee Advance Fulfillment Program
- How to revert voided orders?
- How to use the Scan to Inspect function
- How to set Shopee default pickup address？
- How to change the pickup time or address for an order?
- Introduction to POS Retail Order (Offline Retail Order)
- How to set tracking number acquisition (JOB or No JOB) ?
- How to edit/add Note for picking orders?
- How to print shipping labels?
- How to set and print the pack list?
- How to set the pick list template?
- Introduction to Invoice
- How to customize filter settings on order lists?
- How to use the Scan to Ship function?
- How to use the Scan to Ship function (including weighing steps)?
- Return Manage -- How to process return orders?
- How to edit/add notes for customer service?
- How to track the logistics information of Shopee return orders?
- How to manage Shopee/Lazada/TikTok's returns (Quick Stock-In)?
- Introduction to Allocation Rule
- Introduction to manual orders
- How to search an order quickly?
- How to filter out Lazada orders with priority delivery?
- How to export orders and customize the export template?
- Introduction to Logistics Tracking
- Introduction to Order Mark
- How to print a carrier manifest?
- What is “Auto High-speed Printing”?
- Common Errors and Solutions for Auto High-speed Printing Failed
- How to add the stock back for after signing return orders?
- How to import Tracking Numbers in bulk？
- How to add extra items or gift products to an order?
- How to set up shipping rules?
- How to process Lazada return and refund requests?
- How to process TikTok return and refund requests?
- How to process Shopee return and refund requests?
- How to process Social Media orders (Facebook Live/Messenger Orders)?
- Introduction to Messenger Orders
- How to sync orders manually?
- How to split orders in BigSeller?
- How to export the customer list?
- How to Auto Pack Orders?
- How to customize your shipping label?
- How to process Lazada Choice orders (JIT)?
- How to modify the [To allocate/deduct] quantity of your order?
- How to set store group?
- What is estimated profit?
- "Not all merchant SKUs mapped" in Estimated Profit?
- How to use PDA to pick items with picking cart?
- How to print shipping label for Zalora orders?
- Blacklist Cloud
- Introduction to Pre-shipment
- What is unpaid orders?
- How to Edit the Store Info for POS Retail Stores?
- How to manage manual orders/messenger orders/Facebook orders returns (Quick Stock-In)?
- Fast Shipping - Print the Shipping Label in the New Orders List
- What is Multifold Gift for Gift Rule?
- Introduction to Cancel Orders
- Introduction to Marketing Order
- How to use Gift Rule function?
- How to use mark rules?
- Introduction to Shipping Label Cache
- How to Customize and Print Summary List?

Common Errors and Solutions for Auto High-speed Printing Failed

Error 1: Request error, please try again later! Code:1
👉 Printing wait timeout, please try printing again

Error 2: Request error, please try again later! Code:2
👉 Please restart the printing plugin

Error 3: Request error, please try again later! Code:3
👉 Access abnormal interface/link timeout, please print again

Error 4: Request error, please try again later! Code:0
👉 Access abnormal interface/link timeout, please print again

Error 5: Print abnormal, printing busy
👉 Please restart the printing plugin and print again

Error 6: Print failed, the printer is abnormal
👉 Please restart the printing plugin and print again

Error 7: Abnormal to print this order, please check whether the information of the shipping label is correct. If you have any questions, please contact our customer service!
👉 Please clear the plugin cache or restart the plugin and print again

If you still cannot solve the printing issue, please contact us.

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Previous: What is “Auto High-speed Printing”?

Next: How to add the stock back for after signing return orders?

How to print a carrier manifest?

What is “Auto High-speed Printing”?

How to add the stock back for after signing return orders?

How to import Tracking Numbers in bulk？

How to add extra items or gift products to an order?