How to Process TEMU orders in BigSeller?
Update Time: 28 Jul 2025 06:57
TEMU Semi-Consignment Model is a service model for e-commerce sellers that falls between fully independent operations and full consignment.
Under the TEMU Semi-Consignment Model, sellers are responsible for managing their own warehouses and order fulfillment, while the platform handles other aspects such as marketing, sales promotion, and customer service. This allows sellers to maintain some level of operational control while benefiting from the platform’s support.
You can connect your TEMU store to BigSeller, which allows you to easily manage your orders and inventory through BigSeller.
Currently Supported Site: Philippines
💡 Notes
1. Connect Your TEMU Store to BigSeller
2. Steps to Process TEMU Orders
For the detailed order processing flow in BigSeller, please refer to this help document: Steps to Process Orders in BigSeller
On New Orders page, you can filter the marketplace as TEMU
2.1 Add Shipping Information
For TEMU orders, you can select either Seller Delivery or Platform Logistics.
📑 Seller Delivery
If you use Seller Delivery, you can follow the steps below:
Step 1: Click Add Shipping Information in New Orders
Step 2: Select Seller Delivery > Select Courier Name from the list > Enter Tracking Number > Confirm
Step 3: After shipping information has been added, click the Pack button, and orders will be moved to the In Process Orders list.
After clicking Ship in the In Process Orders list, orders will be moved to the Shipped page. BigSeller will automatically deduct the inventory of related merchant SKUs once the orders are shipped.
📑 Platform Logistics
If you use platform logistics, you can follow these steps:
Step 1: Add Shipping Information
💡 Smart Package Info Filling: Once enabled, the system will automatically calculate package details based on the order, merchant SKU, and online SKU information in all TEMU order scenarios. The calculated values will be displayed without needing additional confirmation.
📌How to Bulk Apply Package Information and Courier for Multiple Orders?
If you want to apply the same package information and courier to multiple orders at once, you can select several orders and click Pack. A pop-up window titled Modify Platform Logistic Information will appear.
Step 3: You can print invoices, pick lists, etc. in the In Process Orders list. Make sure your order is well packed and click the Ship button.
💡 If using platform logistics, please note the following information:
3) After shipping in BigSeller, the system will immediately update the "Shipped" status and sync it to the Seller Center.
4) If you use platform logistics, shipping labels will not be cached. You are not able to reprint the shipping label in BigSeller after the orders are shipped.
3. Important Notice for Using BigSeller Inventory Feature
1）BigSeller does not support pushing inventory to TEMU and will not push the warehouse stock quantities to your online store’s stock.
2）However, you can create merchant SKUs and map them with store SKUs to manage inventory. Once mapped, the warehouse stock will be properly allocated and deducted when processing orders.
4. Frequently Asked Questions
A1: Your product is missing sensitive information. Please go to the Seller Center and add the required sensitive attributes for the product.
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COD orders cannot use "Seller Delivery" and must use Platform Logistics.
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After packing the orders, the Platform Status of COD orders will be marked as "Shipped," but the corresponding BS status will remain as "In Process Orders." When you ship a COD order in the system, it will move directly to "To Pickup Orders." Once the order is synced, it will automatically move to "Shipped" without needing to wait for 96 hours.
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COD orders do not support bulk logistics selection.
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Prepaid orders and COD orders cannot be packed in bulk together. Please handle them separately.
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The Auto Tool does not apply to COD orders.
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