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How to Manage Products of TikTok Semi Consignment Stores

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In TikTok Semi-Consignment model, sellers will manage product inventory and fulfilment operations by themselves whereas platforms will help sellers to manage shops and related activities. You can connect your semi-consignment store to BigSeller to publish products and process orders through BigSeller.

 

📚What does local store and semi-consignment stores refer to?

  • Local Store (3P): A locally operated store where the seller manages fulfillment independently. Sellers have pricing control and can access the platform's Seller Center to perform product-related operations via the Seller Center or BigSeller.

  • Semi-Consignment Store (1P): A platform-operated store where TikTok manages operations, but the seller handles fulfillment. Sellers have no pricing control and cannot access seller center. This means you can only manage 1P store products through ERP system like BigSeller.

💡 Notes
  • Supported Site: Indonesia
  • Publish Products: Only products listed as Online Products in local stores can be published to semi-consignment stores. Publishing products to semi-consignment stores directly from the Drafts list is not supported.
  • ✅Features Supported: Spliting orders, voiding orders, manually adding gift products, auto-pack, and manually adding order marks, Inventory Push [NEW]
  • ❎Features Not Supported: Adding gift rules, addding order marks according to mark rules, profit settings
  • Connect Stores: To authorize TikTok semi-consignment store in BigSeller, please contact your TikTok account manager.


Quick Operational Guide for Managing TikTok Semi-Consignment Store in BigSeller

 

1. Check Authorization Status of TTS Semi-Consignment Store

Step 1: Go to Settings > Authorization > Store Authorization > Select TikTok Shop > Find semi-consignment Store (You can refresh this page to view the latest status of the authorized stores).

 

By default, sub-accounts do not have TikTok semi-consignment store permissions. The main account must grant access for them to use it.
 



Step 2: You can click Mapping Details to view the Semi Consignment <--> Local store mapping as well as the mapped warehouse.





Once the mapping between 1P and 3P stores and warehouses takes effect, it cannot be manually changed. (Please contact BigSeller customer service if there is a change of mapping relation)
 


2. Publish Products from Local Store to Semi-Consignmnet Store

In BigSeller, you can directly publish products on Active page from a local store to a semi-Consignment store. Products from local store may sell in one or multiple semi-consignment stores. Additionally, the warehouse of products in semi-consignment store will also be linked to the warehouse of the local store.
 
Step 1:  Go to TikTok - Active Page
 

💡 Tips:

  • The [Semi-Consignment or Not] filter makes it easy to identify unpublished local store products.

  • Since local store products are often sold in different semi-consignment stores based on categories, you can use the [Category] filter to quickly find products of the same type.


 

Step 2:  Select multiple products and click Bulk Actions > Publish to TTS Semi


 

3. Introduction of Active product Page of Semi-Consignment Store

 
💡 Notes
Due to TikTok’s semi-consignment policy restrictions, delisting semi-consignment products is currently not supported in BigSeller.
If you need to delist a product, please contact your semi-consignment account manager.


a. Product Status: Live, Sold Out, Pending, Failed, Delisted, Frozen, Deleted.

b. Single-item Actions:

1. Edit: (Only stock Qty can be edited; for other modifications, please contact TikTok operations)   2. Sync Product   3. Publish

c. Bulk Actions: Publish, Bulk Edit Stock.

d. Other Supported Operations: Export products, import to update inventory.


4.  Manage Inventory In BigSeller

[New] BigSeller now supports pushing inventory to TikTok Semi Consignment Store (1P Store).

Step 1: Please create merchant SKUs and map them with store SKUs to manage inventory. Once mapped and enabled inventory feature, the warehouse stock will be properly allocated and deducted when processing orders.

Step 2: Create Push Rules

💡 Note: Stores with multiple warehouses will be marked with a multi-warehouse tag.

 

5. Process Orders

Currently, BigSeller supports the forward order processing flow for TikTok Semi-Consignment orders. After-sales (return & refund) orders can only be processed in TikTok Seller Center.



 

For more information about the order function in BigSeller, please refer to the article: Steps to Process Orders in BigSeller

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